What’s in it for me???

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think1-225x300That sounds crazy right? No one likes to admit it… but… there it is… What’s in it for me???  Just a month or so ago, I was shopping for a computer. I went to several locations and talked to several people. I noticed the same sales and marketing mistakes at all of the locations. These stores could spout off all of the great features and how one computer was faster than the other, but they didn’t focus on the one thing that mattered to me most: WHAT IT COULD DO FOR ME. Why didn’t they ask me what I was going to be doing with it? Why didn’t they ask me what I wanted to accomplish with it?

Consumers today do not care about features of your product. They care about benefits and how those features make them feel. They care about how the features are going to benefit their lives. Does it make them happier, more productive, sexier etc. Honestly, they only care about themselves!!!  Right or Right???

Stop selling features and start selling benefits. To help you get started, here is an example:

Feature: 500 Gig hard drive.

Benefit: With a 500 Gig hard drive you will never lose those family memories of your son playing baseball again. Or with a 500 Gig hard drive you’ll never run out of space for your music or movies.

You want the benefits to paint a picture in the person’s mind about your product. You want them to see themselves using the product and it making their life easier, better, more productive etc. By selling benefits over features you are hitting areas that matter to that individual person… and above all – it connects them on an emotional level with your product or service.

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Who are you listening to?

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Everyone’s a critic. Do They really know what they are talking about? Are they credible? Are they an expert?

Throughout your life, you have undoubtedly experienced others opinions. Well unless you have lived under a rock out in the wild of course. The truth is that everyone has an opinion. They will offer their advice whether you want them or not. You must ask yourself a few questions. What do they really know? Are they a credible source?

Before you take advice, make sure the people you take advice from actually know what they are talking about? Check them out. Do you own research on the topic. Because people want to sound knowledgeable and to avoid looking stupid, they will often spout out answers and opinions even if they know absolutely nothing about the topic at hand. Remember it’s just an opinion based on THEIR experiences (which who knows what that is!). Are they giving you quality advice, or something they overheard from their aunt Susie’s friend, who said something related to the topic, that they overheard, in the barbershop while getting their hair done? Did they read it off of some website?
Ask Yourself: Do they have all of the information to make a real decision or to truly have a real opinion? To give a quality answer? Have they personally experienced that situation? What did they do the same or different?

“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly; who errs and comes short again and again; because there is not effort without error and shortcomings; but who does actually strive to do the deed; who knows the great enthusiasm, the great devotion, who spends himself in a worthy cause, who at the best knows in the end the triumph of high achievement and who at the worst, if he fails, at least he fails while daring greatly. So that his place shall never be with those cold and timid souls who know neither victory nor defeat.” –Roosevelt.

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